Servicing Personnel Offices

Training Center Cape May has multiple administrative offices available to address most pay and administrative questions or problems. Our administrative offices consist of Permanent Party Servicing Personnel Office, which serves active duty and reserve Coast Guardsmen; Military ID Card Office, which serves any ID card eligible employee or dependent; and our Recruit Servicing Personnel Office, which serves only recruits currently in basic training.

Permanent Party Servicing Personnel Office

The Permanent Party Servicing Personnel Office (SPO) at Training Center Cape May maintains approximately 1500 active duty and reserve pay accounts. Our area of responsibility extends from Lewes, DE throughout NJ to Philadelphia PA. Our goal is quality customer service and our staff is dedicated to timely, accurate support for all personnel. Contact (609) 898- 6828 for assistance or more information.

DEERS & Military Identification Cards

We are a full-service DEERS and ID Card Office.  We operate by appointmentsYou can schedule an appointment by calling 609-898-6337 or online at: https://idco.dmdc.osd.mil/idco/.  See the ID Office webpage for details.  

COVID-19 Policy:

Masks are required at all times on base.

No walk-ins. Do NOT walk in to schedule an appointment. 

CAC holders will be issued/re-issued ID cards only if the current card expires within 30 days or if the card does not function. Call for any extenuating circumstances: 609-898-6337.

ID cards will NOT be issued for information changes (i.e. pay-grade change, DOB correction, name change). 

Dependent and retiree ID cards (aka USID) expiring on or after 01 Jan 2020 are automatically authorized for continued benefits through 30 Jun 2021 - no need to renew cards.

Dependent children must be age 14 or older for an ID card. If there are extenuating circumstances, call: 609-898-6337.

Dependency changes should be reported immediately (i.e. marriage, birth, divorce, death, etc.) by appointment.

Do NOT bring unnecessary family members or other guests to your appointment.

 

     Hours of Operation (Last appointment is at 1500)

Monday

Tuesday

Wednesday

Thursday

Friday

0800-1130
No Appointments

0800-1100
Appointments

0800-1100
Appointments

0800-1100
Appointments

0800-1130
No Appointments

1300-1530
No Appointments

1300-1530
Appointments

1300-1530
Appointments

1300-1530
Appointments

1300-1530
No Appointments

 

**NOTE: Urgent needs may be addressed to the Admin Chief for assistance at 609-898-6226.

Recruit Servicing Personnel Office

The Recruit Servicing Personnel Office serves an average of 3,000 Coast Guardsmen each year, and they are dedicated to ensuring new Coast Guardsmen and their families receive their pay, benefits and support services in a timely manner. The administrative professionals in this office only serve recruits currently in basic training. For more information, contact (609) 898-6284.

Records for Separated/Discharged Members

All Coast Guard personnel records are shipped to the National Personnel Records Center National Personnel Records Center when you separate or retire. Please submit a records request to the staff there to retrieve records.