To expedite all inquiries, questions, and concerns in the timeliest manner, it is critical that you use the applicable SMB. All inquiries submitted to a single POC will be forwarded to the SMB as a new request and subsequently answered in the order it was received. Please reference the member name and EMPLID in all customer service requests. For QMP related request, also reference the members EDI number, located on the back of the CAC card.
Tuition Assistance: ETQC-SMB-TAG@uscg.mil
Registrar Services: ETQC-SMB-RO@uscg.mil
Course Support and Testing: ETQC-SMB-CST@uscg.mil