Traffic Management Office EMAIL: D08-PF-XATMO-TMO@USCG.MIL

    (251) 441-6717 option 6
    Operating Hours: 0730 - 1530 M-F

    Appointment hours: 0830-1430 M-F
    (By appointment only; remember to bring a copy of your travel orders.)

    Customer Service Contact Numbers:

    Shipment Management: JPPSO San Antonio, TX: 1-800-599-7709

    Quality Control Section: Keesler AFB, MS: 1-228-376-8522

    For members shipping watercraft 14 feet or longer must meet with a Transportation Officer in order to ship your vessel.

    Members electing to store HHG in non-temp storage; must meet with a Transportation Officer.

    All members must have a DPS Account already set up with www.MOVE.mil before receiving an appointment date.

    Please click on the links provided for instructions on “Self-Counseling” for your HHG/PPM move.

    Once you submit your on-line application, it will be received and processed by the Personal Property Office.  A Transportation counselor will review your information to ensure that it is complete and accurate.
    Note: Your move cannot be scheduled until you have
    provided orders and other supporting documents, if applicable, to the transportation office. All counseling related documents must be provided to the transportation office within 6 business days of submitting your application. For a short notice pickup, (requesting pickup within 5 business days), please provide supporting documentation as soon as possible.

    Self Counseling:

    IT'S YOUR MOVE

    How to Login to the DPS website

    Shipment Management:

    DPS Shipment Management walkthrough

    Customer Satisfaction Survey (CSS):

    Customer Satisfaction Survey guide

    Customer Satisfaction Survey (CSS) FAQ

    Claims:

    Checklist for FRV Claims

    Filing a Claim (DPS)

    PPM Claim checklist

    Resources:

    Weight Allowance Worksheet

    Mobile, AL CAT scales

    DPS System Requirements

    Frequently Asked Questions:

    Unauthorized Items

    Pro Gear Explanation

    Forms:

    HHG worksheet

    Date Change

    Firearm Inventory Sheet

     

    Web Links:

    www.move.mil

    www.sddc.army.mil

    www.work.uscg.mil/fincen

    Your Local TMO Office:

    Transportation Office POC (Alabama)

    HHG/PPM Message Updates:

    USCG PPM Procedures

    ALCOAST 335-10 DELAYS IN SHIPMENT OF HOUSEHOLD GOODS (HHG)

     

    Helpful Hints:

    Flat_Panel_Television.pdf

    Front-Loading_Washer.pdf

    Using Plastic Totes